Service 05

Cloud and DevOps you can hand back

Infrastructure as code, SLOs that mean something, a real on-call rotation, and a quarterly review of what it all costs.

Softrear builds and operates cloud infrastructure as code on AWS, GCP and Azure, with CI/CD, observability, defined SLOs and an on-call rotation — set up so your own team can take it over without a knowledge transfer crisis.

Who this is for

  • Your infrastructure was clicked together in a console and nobody remembers by whom.
  • Your cloud bill grows every quarter and nobody can explain which service did it.
  • You have monitoring dashboards nobody looks at and alerts everybody mutes.

What you get

Deliverables, not adjectives.

01

Everything in code

Terraform or equivalent, in your repository, reviewable. No console-only resources, no snowflake environments.

02

Pipelines that gate on evidence

Tests, security scan, performance budget and a reproducible artifact. If the pipeline is green the change is safe, or the pipeline is wrong and we fix the pipeline.

03

Observability that answers "is it broken?"

Traces, structured logs and metrics tied to SLOs the business recognises — not 400 dashboards.

04

On-call that is humane

Runbooks, alert budgets, and alerts that only fire when a human must act. An alert nobody acts on is noise that hides the real one.

05

Cost review every quarter

What you spend, on what, and what we would turn off. We have cut bills by a third without touching a feature.

How it runs

  1. Inventory what exists, including the parts nobody documented
  2. Codify it, environment by environment, without a big-bang migration
  3. Add SLOs and alerting tied to them
  4. Run it with you, then hand the pager over when you want it

Tools & standards

  • Terraform
  • AWS
  • GCP
  • Azure
  • Kubernetes
  • GitHub Actions
  • OpenTelemetry
  • Grafana

We choose per project and write down why. A stack chosen because it is what the last team knew is a stack nobody can defend at review.

Questions we get asked

Do you lock us in?

No. The infrastructure code, the runbooks and the dashboards are in your repository under your licence from the first commit. The handover plan is written at the start of the engagement, not at the end.

Kubernetes or something simpler?

Usually something simpler. Kubernetes is worth its operational cost above a certain scale and team size, and below that it is a tax. We will tell you which side of the line you are on.

Tell us what’s stuck.

A senior engineer reads every one of these. If we’re not the right fit we’ll say so, and point you at someone who is.

Start the conversation

No spam, no drip sequence. A senior engineer replies within one business day.